Conditions of Use

All users of public (University) computer resources are bound by the CNS Conditions of Use policy.  The Faculty of Arts imposes the same rules of conduct upon its users, in Arts public facilities, and on all its servers, networks, and equipment and facilities. Failure to abide by these conditions of use will lead to a loss of your Arts computing privileges.

Please read the CNS Conditions of Use and respect the limits and responsibilities which it imposes upon you.  If you have any questions about appropriate computing use in Arts, or if you wish to raise a caution or register a complaint, please contact Alex.Schwarzer@UAlberta.ca.

University Network Bandwidth - Acceptable Usage

The Faculty of Arts provides network connectivity for all departments to the campus backbone and Internet and is constantly monitored by Computing and Network Services.

The campus network is maintained so that faculty and staff can perform their academic, research or administrative functions. The network is not designed nor intended for personal pursuits such as movie and music downloading.

Downloading of music and movies on the campus network carries various legal, technical, and security related concerns.

Please restrict your internet usage to your academic/professional functions only. Use an alternate internet service provider for your personal interests. Finally, please do not transfer (upload/download) copyrighted materials on the campus network. The university network is being monitored by various agencies.

Faculty Front Line Technical Support Guidelines

In order to assist our technical support staff in setting priorities and allowing them to accomplish their large mandate, the following guidelines are proposed to help Arts departments set priorities for work. We will be glad to meet with the department to customize or revise these points, in light of particular circumstances:

Servers and network issues have our top priority as they usually affect the greastest number of people and FACTS is the only group who is qualified and knowledgeable to address these areas.

Administrative users are scheduled first; faculty second; graduate students third priority one on each visit is to get the user up and working; please help us by not adding on task after task, once you have your analyst in your grasp.

Please ensure that the tech support person has reviewed and "signed off" on a computer system purchase or upgrade; our tech support staff cannot support unknown or unusual systems or equipment.

Computers only please! no celluar phones, photocopiers, faxes, or other non-computer equipment.